Privacy Policy
At Black Crow Woodworks, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website.
1. Information We Collect
• Personal Information: When you register, place an order, or contact us, we may collect information such as your name, email address, postal address, telephone number, and payment details.
• Usage Data: We collect information about how you use our website, including your IP address, browser type, pages visited, and the date and time of your visit.
• Cookies: Our website uses cookies to enhance your experience, remember your preferences, and analyse how our website is used. Cookies are small data files stored on your device.
2. How We Use Your Information
• To process and fulfil your orders.
• To respond to your enquiries and provide customer support.
• To send you updates, newsletters, and marketing communications (only if you have opted in).
• To improve our website, products, and services.
• To comply with legal obligations and prevent fraudulent activities.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering products, provided those parties agree to keep this information confidential. We may also disclose your information if required by law or to protect our rights and safety.
4. Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or alteration. However, please note that no method of transmission over the Internet is completely secure.
5. Your Rights
• You have the right to access, update, or delete your personal information held by us.
• You can object to the processing of your data or request restrictions on its use.
• You may withdraw your consent for marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.
6. Retention of Data
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations, or to resolve disputes.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any external websites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
scott@blackcrowwoodworks.co.uk
This Privacy Policy was last updated on 30/12/2025.